Common Questions
Do you provide your own cleaning supplies?
Yes, J&N Cleaning Specialist LLC provides all professional-grade cleaning supplies and high-standard equipment needed to ensure a quality-focused result for every job.
Are the services fully insured?
Absolutely. We are a fully insured commercial cleaning company, providing you with peace of mind and professional reliability across the Chippewa Valley.
What areas do you currently serve?
Based in Eau Claire, we proudly serve local businesses and construction sites throughout the Chippewa Valley, Wisconsin.
Do you provide a satisfaction guarantee?
Quality is our foundation. If any area does not meet your expectations, please notify us within 24 hours and our family-driven team will make it right.
How far in advance should I book my cleaning?
For routine commercial maintenance, we recommend reaching out at least two weeks in advance. For post-construction projects, please contact us as early as possible to ensure availability.
How do you handle site security and keys?
We follow strict security protocols for every property. As a family-owned business, we treat your workspace with the highest level of respect and integrity.
Booking Process
How do I book a cleaning service?
The process is simple: request a quote through our website, and we'll reach out to schedule a site walkthrough if needed. From there, we provide a customized proposal and secure your spot on our schedule.
How far in advance should I schedule?
For one-time post-construction cleanings, we recommend booking at least 1–2 weeks out. For recurring commercial maintenance, we can typically start within 5–7 business days of an approved proposal.
What is your rescheduling policy?
We understand that construction timelines and business needs change. We ask for a 48-hour notice for rescheduling to ensure we can properly manage our team's schedule and provide the best service to all clients.
Do you offer flexible cleaning times?
Yes. We offer morning, evening, and weekend slots to ensure our cleaning specialists can perform their work without disrupting your business operations or active construction crews.
Still have questions?
If you didn't find the answer you were looking for, our team is here to help. Whether it's a specific cleaning requirement or a custom project, we’re just a message away.